Cannot join meeting for one particular host

[drmikew]

I have not previously had any problems joining a Zoom meeting but there is one particular host whose meeting I have not been able to join. When I got to the stage of seeing my camera image I clicked on the blue Join button and got the message "Zoom quit unexpectedly". I tried entering the meeting ID and passcode manually as well as using the link and got the same message. I was using the latest version of Zoom. I tried uninstalling Zoom and then downloading and re-installing but still the same problem. Other people however, were able to join the meeting. Over the next three days I had Zoom meetings with other hosts without problem. Then when I tried to join a second meeting with the 'problem' host I got the same error. The host's organisation has two Zoom accounts and I have had no problems joining meetings on their other account. I am using Windows 10 on a laptop.

Has anyone seen this before and is their a solution?

Thanks
Mike

[bstrelko]

Yes, we've seen this - it is a bug.

Please report to Zoom support and also send logs:

https://support.zoom.us/hc/en-us/articles/360037195152-Sending-meeting-or-webinar-problem-report-and...