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Cannot delete cloud recordings

hello1234
Newcomer
Newcomer

‎2024-01-15 03:13 PM

I previously had a Zoom paid account. I no longer have a Zoom paid account. However, I keep getting emails on repeat that tell me I'm near the max size capacity for "cloud recordings." I don't want these recordings, but since my account is now a free account I don't have access to recordings in my dashboard. And I also no longer have access to chat support because I'm on a free account. And I can't find another way to contact support to get them to delete these recordings so I stop getting these emails. Please help.

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1 REPLY 1

mage
Newcomer
Newcomer

‎2024-09-24 01:19 AM

I have exactly the same issue! Getting spammed without a possibility to solve the issue unless I activate premium plan for at least one month! And no chance of customer support since I am not a premium member. 

 

Zoom, can you solve this please?!

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