cancel
Showing results for 
Search instead for 
Did you mean: 

Can't get recording transcript with PRO membership

vincenteid
Newcomer
Newcomer

Hello everyone,

 

I upgraded to PRO so I can get cloud recording , thinking that I can automatically get the audio transcript if I have access to cloud recording. However, when I go to advanced cloud recording settings, I don't see the option of enabling audio transcripts.

 

Do I need to upgrade to a more premium version of zoom for audio transcripts?

 

Thanks for your help!

Vincent

1 REPLY 1

vescamilla
Community Champion | Employee
Community Champion | Employee

Hi vincenteid,

 

The audio transcript feature is available to business accounts and higher. You can see the feature prerequisites here.

 

Hope this helps!

If this answers your question, please click "Accept solution". Thank you!