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Can someone help? This keeps happening. Why does it mute me when I share my screen?

AMM_0225
Newcomer
Newcomer

‎2022-01-26 08:04 AM

Under participants, it says I'm not muted. However, in the lower-left side of the screen, it shows the microphone (greyed out and with a red line through it) and underneath it says "unmute". I can't click it. What should I do?

(See attached screenshot)

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2 REPLIES 2

GreggG_aka_4G
Community Champion | Employee
Community Champion | Employee

‎2022-01-27 08:22 AM

Hello AMM_0225 - I just want to make sure that I understand this correctly. So before you do a screen share, do your audio and audio controls work perfectly? Additionally, what version of the Zoom Application are you running?

 

Thanks, Gregg

If this has answered your question, please click the Accept as Solution button below so that others in the Community may benefit too.

Gregg Glowinski
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feldkamp
Newcomer
Newcomer
In response to GreggG_aka_4G

‎2022-10-17 09:10 AM

audio plays fine I do not have microphone but the computer I am sending is to is not making any sound when I play video from power point

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