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Zoom AI Companionā2022-11-04 08:41 AM
Not sure if this is the right place to ask this - apologies if not.
I have a newish USB camera attached to my Dell PC which I have been able to use for weeks with Zoom with no problems. Suddenly today it is not working. I can see everyone in the meeting they cannot see me. I am just a black square.
Yes I have clicked on the small video symbol so the red line is not there. My camera responds to Zoom when I do this as the blue light on the camera comes on.
I have checked that the camera works via the app in windows 10 - it does.
I have turned off my PC and rebooted/ changed USB port - no improvement
I have uninstalled and reinstalled Zoom - no joy.
I have checked my PC privacy settings and yes, Zoom is shown as one of the apps that can access my camera.
I have checked my settings and I only have one camera - āUSB cameraā and that is shown as the one Zoom is finding.
I have checked for updated drivers and windows tells me my driver is fine.
I have tried with my OHās camera and thatās not working either, even though it has its red light on.
I have now run out of ideas. It is frustrating that the camera been working fine for weeks and now suddenly itās not.
I'd be grateful for any help/suggestions. Thanks
ā2023-07-28 07:16 AM
I am having the same problem. Thou I've been told my video glitches turns into 'snow" and goes in and out. I am not a member. I am only on zoom at the most 3 times a year. All are with my Doctor. I now have to drive to see her, due to this. Now there is another problem. I have a doctor that is 100 miles from me. We tried to do a zoom appointment but it failed. It will cost me to much time/money to go see that Doctor. I want to know if you were able to get your problem fixed. I can not get anyone to help me. I am not going to upgrade my membership. Since it would be a waste of my money. Now if I was on zoom a lot I would. Thank you for any help you can give me. Since my zoom meetings are for medical reasons.
ā2023-07-28 06:12 PM
check the camera with another app like google meet, skype, or whatever you like
ā2023-07-29 06:48 AM
Thank you for the repl. If my camera (it is a webcam) works for one of those things (going to do it on Facebook). What should I do then? What should I do if it does not work? I do not know a lot about computers. I use Zoom on my computer which is a desk top. Not on my phone, I do not have a lap top computer. In a few weeks or less I may be having a Doctors appointment that I will have on Zoom As in the Doctor will use Zoom to talk with me. It will be about a surgery I may have. Thank you.
ā2023-08-03 08:40 AM
I checked my camera on FB and it worked without any issues. So what should I do now.. I will have a Doctors appointment coming up soon. it is a just a talking type matter.. and they use Zoom.