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CAN'T SEE OTHER PARTICAPANTS

JESLV
Newcomer
Newcomer

‎2022-07-28 07:45 AM

I'm logged in in gallery. I see my video but the 4 other participants boxes are either white or black

0 Likes
1 REPLY 1

DF110
Community Champion | Employee
Community Champion | Employee

‎2022-07-28 08:44 AM

Hi @JESLV there's a possibility that the host of the meeting has enabled Focus mode which will hide participant's videos from each other. If you are the host, it's possible that the participants videos are off and you have the "hide profile pictures" setting enabled (see screenshot below).

Screen Shot 2022-07-28 at 9.41.41 AM.png

 If this resolved your issue, please click "Accept as solution"