Black screen

[Hanna1]

Hey, 

I am using my Laptop to join Zoom meetings from university, but since 1 week my screen ist just turing black. Even if I don't share my screen. It is always starting round about 10 min after joining the meeting. I already installed the latest version und updated my Bios and windows. I am using a HP Laptop. Does anyone of you has an idea how I can solve this problem? It is very important. 

thanks for answering.

[JesseWebConnect]

What version of Zoom are you on? If not the latest, go ahead and update to 5.8.3.

Is the entire Zoom client/application turning black or just your individual camera window/Zoom window?

What model computer do you have and what operating system do you have on it?

[Hanna1]

I am using this Version. 

Yes at the beginning just the Window from Zoom ist turing black and then the whole screen. But if I am open another website it is okay. If I am going back to zoom  it is starting again und the screen is Turing black. 

I'm using an HP Notebook-15-bs063ng

Thak you for the answer. 

Hanna