Automatically recording all users meetings

[multimodal]

I have our zoom set up so that everybody's rooms automatically record. This works for everybody except for one user. I cannot for the life of me figure out what is happening or how to fix it. Anyone else ever had this issue?

[Ray_Harwood]

Welcome to the Zoom Community, @multimodal.

I haven’t seen this specific situation, but I do hear of things like this all the time.

What I hear on occasion is that someone has “gone rogue” and created a Zoom login outside of the organization’s account. Is this person in your Admin > Users list?  If not, they’re controlling their own mini-account. 

Check that this particular user is not in a special group (that administrative space between Account and Users) that has some special settings.

Also check that the recording setting is Locked at the Admin level. If enabled but not locked, Recording is the default, but a user can change their own settings. 

If it’s not one of those, I don’t know what take it could be. If you’re stuck and really need to figure it out, reach out to me and I’ll chat with you privately on details. 

[multimodal]

Thanks Ray! I will look into those things, but they definitely don't have admin privileges.

[multimodal]

Thanks Ray! I will look into this, but I know they definitely don't have admin privileges.