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On April 16, between 2:25 P.M. ET and 4:12 P.M. ET, the domain zoom.us was not available due to a server block by GoDaddy Registry. This block was the result of a communication error between Zoom’s domain registrar, Markmonitor, and GoDaddy Registry, which resulted in GoDaddy Registry mistakenly shutting down zoom.us domain. Zoom, Markmonitor, and GoDaddy worked quickly to identify and remove the block, which restored service to the domain zoom.us. There was no product, security or network failure at Zoom during the outage. GoDaddy and Markmonitor are working together to prevent this from happening again.

Audio Transcript

Clarence1
Newcomer
Newcomer

I recorded a meeting but the audio transcript was not selected. Is there a way to get the transcript from a recorded meeting that has already ended??

2 REPLIES 2

scottsh115
Newcomer
Newcomer

This happened to me too. I submitted a tech request for help. The answer I got from Zoom was that Zoom cannot produce a text version of a webinar after the webinar has ended. So here’s what I did. I downloaded the recording of the original webinar. I set up a new webinar just for me. I joined that new webinar and shared my desktop with sound. I played the video of the original webinar. When it was done, I ended the new webinar with just me. About 20 minutes later, I got a transcription of the new webinar that had all of the text from the original webinar. 

crchan123
Zoom Employee
Zoom Employee

Hi @Clarence1! Welcome again to the Zoom community. If you found the reply from @scottsh115 to be helpful, don't forget to click the Accept as Solution button below!