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Audio Help

Jessica35
Newcomer
Newcomer

I have been using Zoom for years and I have never had an issue connecting with my computer audio. Now, when I join a Zoom call, my computer audio is connecting with the speaker but not the microphone. I do not know how to fix this problem. Can someone please advise? 

1 ACCEPTED SOLUTION

MGSR
Community Moderator | Employee
Community Moderator | Employee

Hello @Jessica35,

Welcome to the Zoom community! We're glad to have you here.

You may check out this article with troubleshooting speaker or microphone. 

Please let us know if you need further assistance.


Mark
Zoom Community Team
Have you heard of Zoom AI Companion?

View solution in original post

4 REPLIES 4

MGSR
Community Moderator | Employee
Community Moderator | Employee

Hello @Jessica35,

Welcome to the Zoom community! We're glad to have you here.

You may check out this article with troubleshooting speaker or microphone. 

Please let us know if you need further assistance.


Mark
Zoom Community Team
Have you heard of Zoom AI Companion?

MGSR
Community Moderator | Employee
Community Moderator | Employee

Hi @Jessica35!

Did you see the previous response?
If it has resolved your inquiry, please press Accept as Solution.

If you need further assistance, please let us know.

Have a great day!


Mark
Zoom Community Team
Have you heard of Zoom AI Companion?

MGSR
Community Moderator | Employee
Community Moderator | Employee

Hi @Jessica35!

Given the time elapsed since we last heard from you, I've taken the liberty of marking the provided answer as the solution.

If you need further assistance, please let us know.

Have a fantastic day!


Mark
Zoom Community Team
Have you heard of Zoom AI Companion?

Jennilo
Newcomer
Newcomer

need help getting in to zoom for a virtual audition