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Audio - Bose QuietComfort® Earbuds

Cyanne
Newcomer
Newcomer

‎2022-10-20 04:32 PM - edited ‎2022-10-20 04:39 PM

I bought myself some Bose QuietComfort® Earbuds. They work on everything except Zoom. I’ve gone through all the settings I could find. And still can’t get them to work on Zoom. Any ideas?

I have a Mac laptop.

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6 REPLIES 6

CarlaA
Community Moderator | Employee
Community Moderator | Employee

‎2022-12-20 11:55 AM

Ji @Cyanne ! I know it has been a while since you initially posted, and I apologize for just now seeing your post! When testing on a different computer, are you able to connect the earbuds? Keep me updated!

 

 

Carla,
Zoom Community Team

 


Carla (she/her/hers)
Zoom Community Team
Have you heard of Zoom AI Companion?
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Cyanne
Newcomer
Newcomer
In response to CarlaA

‎2022-12-20 02:29 PM

That’s ok! I got it sorted, thanks!

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CarlaA
Community Moderator | Employee
Community Moderator | Employee
In response to Cyanne

‎2022-12-20 03:08 PM - edited ‎2022-12-21 01:04 PM

Thats great to hear! If you have some time, would you mind sharing how you were able to resolve it? I'm sure other community members with a similar question would find it very helpful! 

 

 

 


Carla (she/her/hers)
Zoom Community Team
Have you heard of Zoom AI Companion?
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Quinnuki1
Newcomer
Newcomer
In response to Cyanne

‎2023-06-09 08:45 AM

Hi,

I'm having the same trouble and just bought the Bose QC II earbuds.  What did you do to solve the issue?  Thanks for the info.

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Aviadfurman
Newcomer
Newcomer
In response to Cyanne

‎2023-11-06 12:16 PM

Hey can you maybe share how did you resolve the issue?

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dan-ai
Newcomer
Newcomer

‎2023-07-27 07:47 AM - edited ‎2023-07-27 07:48 AM

I also just purchased Bose QC 2 earbuds and somehow they don't get audio from the Zoom app. However, I do get audio to the earbuds from the Zoom desktop. Other apps like Google Meet and Microsoft Teams also work fine. Somehow the Zoom app does not. And I can't find any settings in the Zoom app that allows me to select my earbuds for audio.

 

@CarlaA Please advise on how to use my Bose QC 2 earbuds with the Zoom app

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