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2022-04-11 10:03 AM
I recently have a issue with use Alt + A hotkey. It suppose to be mute the mic, but when I press it, it become a screenshot instead of mute the mic. Is this a common issue, before I did not have this issue.
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2022-04-11 12:16 PM - edited 2022-04-11 12:16 PM
Hi @jmtacwa
On your Zoom app, go to your picture icon then click on Settings > Keyboard Shortcuts > Make sure the settings under Mute is how you wanted it to be (Screenshot is taken from a MAC but you should see your windows OS equivalent once you go into your own settings). Click on the Shortcut to edit it.
If this has answered or help find a solution to your question , please click the Accept as Solution button below so that others in the Community may benefit as well.
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2022-04-11 12:16 PM - edited 2022-04-11 12:16 PM
Hi @jmtacwa
On your Zoom app, go to your picture icon then click on Settings > Keyboard Shortcuts > Make sure the settings under Mute is how you wanted it to be (Screenshot is taken from a MAC but you should see your windows OS equivalent once you go into your own settings). Click on the Shortcut to edit it.
If this has answered or help find a solution to your question , please click the Accept as Solution button below so that others in the Community may benefit as well.

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2022-04-11 01:59 PM
After change the hotkey, it solve the problem. Just wonder this was cause by windows 11 since recently I upgraded to 11
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2022-04-11 02:37 PM
@jmtacwa , I am not sure of that, though I have not heard of any other reports of this happening. It's still good that you are able to fix it to the right shortcut key one you want now.
