Adding a user

[Stephanie3]

I have 3 licenses and want to add one more.  I have fully paid for the year using the TechSoup discount.  When I add a fourth user will this discount be applied?  I also want to make sure I won't get charged for all four, just the additional one.  When I add the licensee it looks like I am going to be billed for four people.  Any thoughts?  

[crchan123]

Hi @Stephanie3, welcome to the Zoom community! Since this concerns a billing issue, please contact our billing department by opening a ticket using this link: https://support.zoom.us/hc/en-us/requests/new?ticket_form_id=360000983032

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