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Account disabled

Fede
Newcomer
Newcomer

Hello Zoom disabled my users abd also 26 more users from our business account. No clear information has been sent. We applied for dispute de suspension but no answer. Really we are in trouble.

1 REPLY 1

crchan123
Zoom Employee
Zoom Employee

Hi @Fede, welcome to the Zoom Community! The best way is to appeal the account deactivation, please check out this article for more information: https://support.zoom.us/hc/en-us/articles/4403261959309-Requesting-an-appeal-on-account-deactivation...