A cloud recording from Feb 15 still has not shown up!!

[HCAspeak]

I had a call where I was made host so I could record it on Feb 15 6 PM Eastern but it has never shown up.  I hit record to cloud, the red record dot was on.  I am now very nervous about relying on the record feature in zoom.  Is there any way for zoom to track it down or find out what happened to it?

[Frank_TB · Accepted solution]

Hello,

 I suggest you ask the person who scheduled the meeting to check their own account cloud recording section.

The scheduler recieves the cloud recording, not co hosts or alt hosts.

Regards

If my reply helped, don't forget to click the accept as solution button!

[HCAspeak]

Yay! Yes, the original host found it in his cloud recordings.   Zoom had me worried for a bit.

Thank you very much.