5003 error

[kimchk2]

If I enter the correct ID and password and try to log in with Zoom App, an error 5003 appears and I cannot has a video conference due to a network problem. So, even if I try to connect to a Zoom meeting organized by someone else through a browser, the same error message 5003 appears. How to solve it?

[VA]

Hi @kimchk2 and welcome to the Zoom Community. I'm so sorry you haven't yet received a reply to your post. If you are still receiving error code 5003 when you try to login, please try the troubleshooting tips that worked for other community members in this post:error code 5003 
I hope this helps!