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Effective January 9th, 2026 through January 22nd, 2026: The Zoom Community is currently in read-only mode with login disabled, to deliver you a new and improved community experience!

The site is still accessible to view, however, the ability to login, create content, or access your community account is temporarily unavailable. We appreciate your patience during this time. If seeking support, please browse existing community content or ask our Zoom Virtual Agent.

I , as an event host, can not get into my zoom event lobby.

Charaspim_
Newcomer
Newcomer

My Conference will start next week. However, Nobody can get into the lobby for 2 days now. I am very worried. Please help me. The event's link is https://events.zoom.us/ev/AD6To8BToPzB0nPzKwgR_OAN8u_NAef6-OWm02OsWB8QNwIWrL5WmcS_xzm7n8sWSMzb9Tw?lm...

5 REPLIES 5

DeniseLahat
Community Champion | Customer
Community Champion | Customer

Have you updated your ZOOM CLIENT to the latest version?  Also make sure you have signed into your browser and client with the correct account

 

Denise Lahat
_____________________________
Need more help? https://get.events/
and join our FB group https://www.facebook.com/groups/zoomeventpros

DeniseLahat
Community Champion | Customer
Community Champion | Customer

i had no issue getting into the lobby

 

Denise Lahat
_____________________________
Need more help? https://get.events/
and join our FB group https://www.facebook.com/groups/zoomeventpros

RjGLove
Newcomer
Newcomer

When I updated my problems started

Not good at this kind of chatting. So please let me how you can fix my problems.

Ray_Harwood
Community Champion | Customer
Community Champion | Customer

Hi, @RjGLove.

 

First, we need a description of what type of problem you are having.


Ray -- check out the GoodClix website.