"Add to Webinar" Button Error

[nathanrubin]

I get a developer error when I use the add to Webinar button on a Lead or Contact in Salesforce. The error is due to the character limit for the participants field in the Zoom External Meeting object. 

When I press “Invite”  error says:  Insert failed. First exception on row 0; first error: STRING_TOO_LONG, External Key: data value too large: *********** (max length=50): [zoom_app__External_key__c]

When I press “Register” the error says: Argument cannot be null.

Do you know how I could solve this issue?

[J-Zoom-ATL · Accepted solution]

@nathanrubin This issue may be better served by the Zoom support team as they can engage with our backend developers on this one. 

How to contact support: https://support.zoom.us/hc/en-us/articles/201362003-Zoom-technical-support

If this answer helped point you in the right direction, please hit the "Accept as Solution" button below.