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Zoom is not recording webinars with image

1284Do
Newcomer
Newcomer

‎2024-02-05 09:54 PM

Whenever I try record my webinar I can't get video and sound in the same time. I couldn't find any setting in my profile about this topic.

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Ray_Harwood
Community Champion | Customer
Community Champion | Customer

‎2024-02-18 09:14 AM

Welcome to the Zoom Community, @1284Do.

 

I can’t tell from your post whether you’re talking about Cloud vs Local Recording, and it would help to have a screen shot of your recording settings.

 

How far apart are we talking about? Is it consistent throughout the entire recording? It’s not uncommon for a Zoom Audio to be delayed for relatively brief periods of time due to network issues. 


Ray -- check out the GoodClix website or the Z-SPAN website.
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