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Zoom & Marketo Integration sync issue

emilyaugustine
Newcomer
Newcomer

‎2022-03-29 04:16 PM

Before a webinar our registrations are syncing from marketo to Zoom through our connection. However, after the webinar some people that 'attended' are actually syncing as 'no shows'. Has anyone had this problem before and know how to troubleshoot it?

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3 REPLIES 3

darshil_shah1
Newcomer
Newcomer

‎2022-04-05 01:50 PM

Are you seeing this happening recently or you have been facing similar issue in the past too?

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mshomaker
Newcomer
Newcomer

‎2022-04-25 06:34 AM

We had the exact same issue last week. Any idea why this would occur? 

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emilyaugustine
Newcomer
Newcomer
In response to mshomaker

‎2022-04-25 06:12 PM

We had to get IT to disconnect and re-connect our zoom integration with marketo and that seemed to fix it. 

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