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On April 16, between 2:25 P.M. ET and 4:12 P.M. ET, the domain zoom.us was not available due to a server block by GoDaddy Registry. This block was the result of a communication error between Zoom’s domain registrar, Markmonitor, and GoDaddy Registry, which resulted in GoDaddy Registry mistakenly shutting down zoom.us domain. Zoom, Markmonitor, and GoDaddy worked quickly to identify and remove the block, which restored service to the domain zoom.us. There was no product, security or network failure at Zoom during the outage. GoDaddy and Markmonitor are working together to prevent this from happening again.

Webinar host loses connection

StephATC
Newcomer
Newcomer

I would like to understand what exactly would happen if I lose my internet connection during a webinar for which I am the only host (no alternative hosts or panelists). Would the webinar continue and panelists remain until I am able to join the webinar again? 

3 REPLIES 3

joshbrage_ZE
Zoom Employee
Zoom Employee

Fantastic question! @StephATC 

First, the webinar does not "go down". 👌
If you have other co-hosts or panelists, host permissions will drop to them.
If you are the only panelist, attendees will see a Host Will Be Right Back Message
Hope this helps you have confidence hosting Webinars with Zoom!

 

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MonicaP
Newcomer
Newcomer

This would suggest that if the host gets disconnected and there is no co-host, the webinar does not go down, but the webinar does NOT continue. If I am the host and have panelists, and my connection goes down (it has happened and it was because Zoom decided to drop me, not because my broadband connection went down), would it be possible for the panelists to continue without me (the host) and without any of them being a co-host? 

robmOz
Participant
Participant

@joshbrage_ZE thanks for the post. I am experiencing something different during my meetings. I am pretty sure I am just a normal participant and the host lost their connection.

 

What I saw is that instead of seeing the "host will be back soon" message I became the host. 

 

Has Zoom changed this behaviour?

 

Thanks