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Webinar Reports

PEAC
Newcomer
Newcomer

We had a webinar the whole today in the report, the Time in Session are all zero.  How do I recover the actual number of minutes?

 

2 REPLIES 2

Rupert
Community Champion | Customer
Community Champion | Customer

Hi @PEAC 

 

Are you running the Attendee Report at https://zoom.us/account/report/webinar ?

 

 

Hi Rupert or whomever can help,

 

I just ran a webinar and downloaded the attendee report. Several attendees that I know were on the webinar were recorded with "0" Time spent. How did this happen and can it be fixed for a new, correct report?