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Webinar Registration Confirmation

Daniel1451
Newcomer
Newcomer

I'm not recieving confirmation emails when people register for my webinar even though the setting is toggled. Has anyone else had this issue and how did you get around it?

1 ACCEPTED SOLUTION

MGSR
Moderator
Moderator

Hi @Daniel1451 

I'm sorry for the late response and welcome to the Zoom Community!

 

You may check @YaBoiB's answer in this post.  

Should you need further assistance, please let us know.

View solution in original post

6 REPLIES 6

MGSR
Moderator
Moderator

Hi @Daniel1451 

I'm sorry for the late response and welcome to the Zoom Community!

 

You may check @YaBoiB's answer in this post.  

Should you need further assistance, please let us know.

MGSR
Moderator
Moderator

Hi @Daniel1451 

Did you see the previous response?
If it has resolved your inquiry, please press the Accept as Solution.

Should you need further assistance, please let us know.

Have a great day!

MGSR
Moderator
Moderator

Hi @Daniel1451,

Given the time elapsed since we last heard from you, I've taken the liberty of marking the provided answer as the solution.

If you need further assistance, please let us know.

Have a fantastic day!

JacksonDee
Newcomer
Newcomer

I am having this same issue with my webinar. No one is receiving confirms. I've tested this three times - myself and coworkers as well. Everything is activated so there should be no issues. But there is! Any ideas other than the "no reply {no-reply @ zoom.us } is being blocked somehow" - ?

 

Hello @JacksonDee 

 

You may check out this article with additional troubleshooting steps. If this does not solve your concern, kindly submit a ticket to our technical team for additional support.

Have a great day!

As a workaround you could use APIs to extract each registrant's link and send them a confirmation email from your own CRM or email provider to ensure the confirmation emails are delivered. You could include RSVP calendar functionality. If you are not a developer there is a Zoom marketplace app, Salepager, that can do this for you.