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Webinar Panelists not able to log in for practice session

Kilrwat
Newcomer
Newcomer

My panelists are receiving the panelist invites, but when they try and sign in, they are told they need to have a Zoom account in order to do so.

Kilrwat_0-1674228739915.png

 

Kilrwat_1-1674228820193.png

Do panelists need to have a Zoom account? While I get it from a marketing perspective, as a user, I find that strange.

 

1 REPLY 1

Ray_Harwood
Community Champion | Customer
Community Champion | Customer

Welcome to the Zoom Community, @Kilrwat,

 

Do you have the Require panelists to authenticate to join option enabled in the Webinar?

Ray_Harwood_0-1674265834079.png

If so, see the requirement indicated that they must be logged into a Zoom account.  Uncheck this box, and they should be able to enter the Webinar without a Zoom account.


Ray - Need Zoom Events/Sessions Help? Visit Z-SPAN.com.
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