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Zoom AI Companion2022-08-30 03:32 PM
When I go to look for and purchase Webinar Add On I get this message:
You are ineligible to receive this offer. Click here to return to your current plans.
It sends me in a loop.
I've had Webinar before, so I don't understand what I need to do now to signup again. My current month expired and I want to extend it for a webinar next week.
2022-08-30 03:40 PM
Hi @prosecky
Is the webinar add-on still listed on the Current plans tab? If your webinar add-on is still active but not renewing, you may have to just change the cancelled status to re-subscribe.