cancel
Showing results for 
Search instead for 
Did you mean: 
Effective January 9th, 2026 through January 22nd, 2026: The Zoom Community is currently in read-only mode with login disabled, to deliver you a new and improved community experience!

The site is still accessible to view, however, the ability to login, create content, or access your community account is temporarily unavailable. We appreciate your patience during this time. If seeking support, please browse existing community content or ask our Zoom Virtual Agent.

Registrations with missing tracking link

Ouseman
Newcomer
Newcomer

I routinely use tracking links when setting up a webinar each month, and I share only these tracking links to potential registrants. Yet each month (out of typically about 200 attendees) a small number - 1 to 3 each time - show no source link in the attendance report: the field is blank. 

 

Can anyone explain how this might arise?

3 REPLIES 3

Fbelmer
Newcomer
Newcomer

The same thing happens to me. Following along in case this gets answered!

Frank_TB
Community Champion | Customer
Community Champion | Customer

Hello,

 

Many people don't like tracking and value their privacy so they use browsers and browser extensions to block or strip these trackers. Many email tools exist to do the same thing.

 

https://www.theverge.com/22288190/email-pixel-trackers-how-to-stop-images-automatic-download 

 

 

Regards

If my reply helped, don't forget to click the accept as solution button!

 

MGSR
Community Moderator | Employee
Community Moderator | Employee

Hi @Ouseman 

Did you see the response from @Frank_TB?
If it has resolved your inquiry, please press the Accept as Solution.

Should you need further assistance, please let us know.

Have a great day!


Mark
Zoom Community Team
Have you heard of Zoom AI Companion?