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No option to add registrants to webinar

MWII
Explorer
Explorer

There is no option to add registrants via csv. see screenshot

 

 

2 REPLIES 2

Rupert
Community Champion | Customer
Community Champion | Customer

Hi @MWII 

 

Interesting. I have been able to reproduce this behavior by enabling recurrence.

 

So a single-instance Webinar, I get the Import CSV option. Turn recurrence on and I lose that option.

 

Do you have recurrence on your Webinar?

 

Not sure why this is the case.

 

 

 

 

MWII
Explorer
Explorer

I was able to make it a single occurrence and get the import option like you suggested. I don't like how this is set up as I need to import registrations and have multiple occurrences.