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Issue with Password Requirement for Zoom Webinar Viewing

IC1
Newcomer
Newcomer

Hi can you help with my problem. I have already disabled the requirement for a password to watch the webinar on Zoom, but it still shows up as requiring a password before viewing.

2 REPLIES 2

Ray_Harwood
Community Champion | Customer
Community Champion | Customer

Welcome to the Zoom Community, @IC1.

 

If you’ve disabled the Passcode requirement user to protect the Webinar entry, where are you seeing the requirement for a Passcode?

 

Passwords are required for users to access their accounts. You can’t disable Passwords. 

A screen shot of where you’re seeing this requirement would be helpful. 


Ray - Need Zoom Events/Sessions Help? Visit Z-SPAN.com.
Please click Accept As Solution if this helped you !

Bri
Community Moderator | Employee
Community Moderator | Employee

Hi @IC1 👋 Did you see @Ray_Harwood 's response? 


Bri
Zoom Community Team
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