Is it possible to disable the email code for registrants?

[aw7]

In Zoom Sessions, people can register for our virtual event by using either their Zoom login or an email address.

In our case, most people will be using the email address option. Currently, the Zoom Sessions registration process sends the registrant an email with a code. However, this is very inconvenient for many of our registrants, some of whom are signing up on behalf of their coworkers or supervisors.

Is there a way to disable this security hurdle so registrants can simply enter their email and proceed?

[Ray_Harwood]

Welcome to the Zoom Community, @aw7.

If “Require Authentication” is enabled, the user must authenticate either by signing into their Zoom account OR providing the 6 digit code emailed to them.

While disabling “Require Authentication” removes this requirement, you must be aware that anyone with a valid join link to your Sessions. Not so much an issue perhaps if you have a free marketing event, but with a Paid event this opens up a security hole. It’s like opening the doors to a theatre but not asking each person to show their ticket as they enter.

[aw7]

Thanks, Ray. The problem is that bypassing authentication is disabled for paid events. I understand the caution around it, but it unfortunately requires each registrant to purchase their own individual ticket, rather than permitting group registration. 

[Ray_Harwood]

Group Registration has been requested frequently, but I’m not sure if that’s in the development pipeline or not. I recommend subscribing to the Zoom Events Release Notes and Preview Notes to keep up with the monthly updates:

• https://support.zoom.com/hc/en/article?id=zm_kb&sysparm_article=KB0066826
• https://support.zoom.com/hc/en/article?id=zm_kb&sysparm_article=KB0073868

You must be logged into your Zoom account to view Preview Notes.