cancel
Showing results for 
Search instead for 
Did you mean: 
Important updates from Zoom Support:
  • Effective immediately, customers with subscription plans greater than $10 USD/month may receive live chat support. Sign in and visit our contact page to view your support options.

  • Starting February 1, 2025, Zoom Phone customers must add their phone numbers to an approved 10DLC campaign in order to keep using SMS/MMS capabilities on their numbers.

Interpreter mode

CarrieLee
Newcomer
Newcomer

Has anyone had trouble hearing the designated interpreter during a webinar?

 

2 REPLIES 2

RN
Community Moderator | Employee
Community Moderator | Employee

Hey @CarrieLee, if you're having trouble hearing the designated interpreter, you have the option to hear the interpreted language only, by click Mute Original Audio.

 

⎯⎯⎯⎯⎯⎯⎯⎯⎯⎯⎯⎯⎯⎯⎯⎯⎯⎯⎯⎯⎯⎯⎯⎯⎯⎯⎯⎯
Zoom Community Moderator
he/him/his

Have you heard about Zoom AI Companion? ➡️ Check it out!

ToastmasterJohn
Newcomer
Newcomer

Here are my experiences.

  1. I have noticed that many interpreters are quieter than usual speakers.
  2. I would agree with RN that turning off the original audio helps. 
  3. Ensure that only one interpreter is active and there is not a second "on the line" with their microphone open

 

 

John Drinkwater
Webinar Manager for Toastmasters in UK
Independent Teacher and Trainer for Zoom Meetings and Webinars