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Increasing Webinar Capacity

EDEvents
Explorer
Explorer

Hi! currently I'm using a Zoom Webinar account with a limit of 500 participants and I want to increase to 1000. Will my previously programmed webinars will be cancelled? Thanks!

1 ACCEPTED SOLUTION

J-Zoom-ATL
Zoom Employee
Zoom Employee

@EDEvents They will not be cancelled. Those capacity increases are retroactive. 

 

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2 REPLIES 2

J-Zoom-ATL
Zoom Employee
Zoom Employee

@EDEvents They will not be cancelled. Those capacity increases are retroactive. 

 

If this answer helped solve your question/issue, please hit the "Accept as Solution" button below.

Hortense75005
Newcomer
Newcomer

Hi @J-Zoom-ATL thanks for those informations, 
Where can I find how to increas my webinar capacity, if I already have a 500 capacity paid. Thanks for your help