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I , as an event host, can not get into my zoom event lobby.

Charaspim_
Newcomer
Newcomer

‎2022-01-28 03:23 AM - edited ‎2022-01-28 04:10 AM

My Conference will start next week. However, Nobody can get into the lobby for 2 days now. I am very worried. Please help me. The event's link is https://events.zoom.us/ev/AD6To8BToPzB0nPzKwgR_OAN8u_NAef6-OWm02OsWB8QNwIWrL5WmcS_xzm7n8sWSMzb9Tw?lm...

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5 REPLIES 5

DeniseLahat
Community Champion | Customer
Community Champion | Customer

‎2022-01-28 04:16 AM

Have you updated your ZOOM CLIENT to the latest version?  Also make sure you have signed into your browser and client with the correct account

 

Denise Lahat
_____________________________
Need more help? Hire a ZoomPro - https://zoompros.guru
and join our FB group https://www.facebook.com/groups/zoomeventpros
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DeniseLahat
Community Champion | Customer
Community Champion | Customer

‎2022-01-28 04:19 AM

i had no issue getting into the lobby

 

Denise Lahat
_____________________________
Need more help? Hire a ZoomPro - https://zoompros.guru
and join our FB group https://www.facebook.com/groups/zoomeventpros
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RjGLove
Newcomer
Newcomer

‎2023-10-29 04:50 PM

When I updated my problems started

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RjGLove
Newcomer
Newcomer
In response to RjGLove

‎2023-10-29 04:52 PM

Not good at this kind of chatting. So please let me how you can fix my problems.

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Ray_Harwood
Community Champion | Customer
Community Champion | Customer
In response to RjGLove

‎2023-10-29 11:29 PM

Hi, @RjGLove.

 

First, we need a description of what type of problem you are having.


Ray - Need Zoom Events/Sessions Help? Visit Z-SPAN.com.
Please click Accept As Solution if this helped you !
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