cancel
Turn on suggestions
Auto-suggest helps you quickly narrow down your search results by suggesting possible matches as you type.
Showing results for 
Search instead for 
Did you mean: 
Important updates from Zoom Support:

  • Starting February 3, 2025, Zoom Phone customers must add their phone numbers to an approved 10DLC campaign in order to use SMS/MMS capabilities on their numbers.

  • Introducing more live support options! More Zoom customers now have access to live agent chat support. Sign in and visit our Contact Support page to see all your available support options. We’re here to help!

I , as an event host, can not get into my zoom event lobby.

Charaspim_
Newcomer
Newcomer

‎2022-01-28 03:23 AM - edited ‎2022-01-28 04:10 AM

My Conference will start next week. However, Nobody can get into the lobby for 2 days now. I am very worried. Please help me. The event's link is https://events.zoom.us/ev/AD6To8BToPzB0nPzKwgR_OAN8u_NAef6-OWm02OsWB8QNwIWrL5WmcS_xzm7n8sWSMzb9Tw?lm...

0 Likes
5 REPLIES 5

DeniseLahat
Community Champion | Customer
Community Champion | Customer

‎2022-01-28 04:16 AM

Have you updated your ZOOM CLIENT to the latest version?  Also make sure you have signed into your browser and client with the correct account

 

Denise Lahat
_____________________________
Need more help? Hire a ZoomPro - https://zoompros.guru
and join our FB group https://www.facebook.com/groups/zoomeventpros
0 Likes

DeniseLahat
Community Champion | Customer
Community Champion | Customer

‎2022-01-28 04:19 AM

i had no issue getting into the lobby

 

Denise Lahat
_____________________________
Need more help? Hire a ZoomPro - https://zoompros.guru
and join our FB group https://www.facebook.com/groups/zoomeventpros
Preview file
1437 KB
0 Likes

RjGLove
Newcomer
Newcomer

‎2023-10-29 04:50 PM

When I updated my problems started

0 Likes

RjGLove
Newcomer
Newcomer
In response to RjGLove

‎2023-10-29 04:52 PM

Not good at this kind of chatting. So please let me how you can fix my problems.

0 Likes

Ray_Harwood
Community Champion | Customer
Community Champion | Customer
In response to RjGLove

‎2023-10-29 11:29 PM

Hi, @RjGLove.

 

First, we need a description of what type of problem you are having.


Ray -- check out the GoodClix website or the Z-SPAN website.
0 Likes