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On April 16, between 2:25 P.M. ET and 4:12 P.M. ET, the domain zoom.us was not available due to a server block by GoDaddy Registry. This block was the result of a communication error between Zoom’s domain registrar, Markmonitor, and GoDaddy Registry, which resulted in GoDaddy Registry mistakenly shutting down zoom.us domain. Zoom, Markmonitor, and GoDaddy worked quickly to identify and remove the block, which restored service to the domain zoom.us. There was no product, security or network failure at Zoom during the outage. GoDaddy and Markmonitor are working together to prevent this from happening again.

I , as an event host, can not get into my zoom event lobby.

Charaspim_
Newcomer
Newcomer

‎2022-01-28 03:23 AM - edited ‎2022-01-28 04:10 AM

My Conference will start next week. However, Nobody can get into the lobby for 2 days now. I am very worried. Please help me. The event's link is https://events.zoom.us/ev/AD6To8BToPzB0nPzKwgR_OAN8u_NAef6-OWm02OsWB8QNwIWrL5WmcS_xzm7n8sWSMzb9Tw?lm...

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5 REPLIES 5

DeniseLahat
Community Champion | Customer
Community Champion | Customer

‎2022-01-28 04:16 AM

Have you updated your ZOOM CLIENT to the latest version?  Also make sure you have signed into your browser and client with the correct account

 

Denise Lahat
_____________________________
Need more help? Hire a ZoomPro - https://zoompros.guru
and join our FB group https://www.facebook.com/groups/zoomeventpros
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DeniseLahat
Community Champion | Customer
Community Champion | Customer

‎2022-01-28 04:19 AM

i had no issue getting into the lobby

 

Denise Lahat
_____________________________
Need more help? Hire a ZoomPro - https://zoompros.guru
and join our FB group https://www.facebook.com/groups/zoomeventpros
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RjGLove
Newcomer
Newcomer

‎2023-10-29 04:50 PM

When I updated my problems started

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RjGLove
Newcomer
Newcomer
In response to RjGLove

‎2023-10-29 04:52 PM

Not good at this kind of chatting. So please let me how you can fix my problems.

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Ray_Harwood
Community Champion | Customer
Community Champion | Customer
In response to RjGLove

‎2023-10-29 11:29 PM

Hi, @RjGLove.

 

First, we need a description of what type of problem you are having.


Ray -- check out the GoodClix website or the Z-SPAN website.
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