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Important updates from Zoom Support:

  • Effective immediately, customers with subscription plans greater than $10 USD/month may receive live chat support. Sign in and visit our contact page to view your support options.

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How do I get Support Direct from Zoom Events

BrendaByers
Newcomer
Newcomer

‎2022-02-08 07:10 AM

 
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3 REPLIES 3

RN
Community Moderator | Employee
Community Moderator | Employee

‎2022-02-08 08:52 AM

Hey @BrendaByers, take a look into our Zoom Events Support, is this what you were looking for? 

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Zoom Community Moderator
he/him/his

Have you heard about Zoom AI Companion? ➡️ Check it out!
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DeniseLahat
Community Champion | Customer
Community Champion | Customer

‎2022-02-13 06:57 AM

Hi @BrendaByers   I run a FB group for Zoom Events.  https://www.facebook.com/groups/zoomeventpros

Eery Tuesday at 13:00 est we run a Zoom Events Conference for asking questions and testing out new features.  You are welcome to join.

Denise Lahat
_____________________________
Need more help? Hire a ZoomPro - https://zoompros.guru
and join our FB group https://www.facebook.com/groups/zoomeventpros

Sandpiper
Explorer
Explorer

‎2022-02-27 03:33 PM

You don't. It is absolutely infruitating. The support on the website is useless, poorly written and doesn't address many of the quirks within Zoom Events. It also doesn't address many of the thing you can't do that are common in other common event systems. 

When you use the general chat, you end up talking to reps that are uninformed and try to send you regular Zoom information, that doesn't apply. Like you can't pre-assign webinars. To add a session you must press enter after adding a track, little things like that. 

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