Create a new account/user in order to resell a webinar license
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2022-06-09 01:51 AM
Good Afternoon
How can i create a new account or user under my subscription in order to buy a new license for a customer. I need to link this with his email that will not have access to my subscription but only to his plan. Can anyone help on that?
Thanks
Aris
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2022-06-10 08:39 PM
Hi, @ArisPapakostas,
This is commonly done. I’d recommend a couple of steps to accomplish this:
- Have your customer create a new account on Zoom or if they already have a Free/basic account, you can use the existing account. Get the email address from the new or existing account.
- Link the user’s account to your organizational account. (If you are the only user in the account currently, you have one-person organization; you are about to become two!) see this Zoom Support article on how to do this: https://support.zoom.us/hc/en-us/articles/360042068932-Linking-accounts-to-an-organization
- Pay for the license you want for your customer in your Admin menu. Note that when you buy a license, it’s not signed to anyone. It’s basically in a “free pool of unassigned licenses.” This article might be helpful: https://support.zoom.us/hc/en-us/articles/207597883-Upgrading-your-account-and-add-ons
- Next, assign the license to the user. See this web page for assistance:
https://support.zoom.us/hc/en-us/articles/115004976063-Assigning-a-License
The user will not have access to any of your account/billing information, nor access to the Admin menu. If you were a large organization, this is how you would add multiple employees.
Let me know if any of this process is not clear, and I’ll attempt to clarify.