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Cloud Recording Option Stopped Mid-Event!

ZoomEvents
Newcomer
Newcomer

‎2022-05-05 02:06 PM

Help! We have an event running for the next two days and the cloud recording option has stopped. Hosts and Speakers can now only record locally.  We recorded the morning sessions wi but the option has now vanished. This is not a storage issue, as I purchased additional cloud storage (500GB) and th three recording were less than 3GB in total. 

 

Anyone encounter something similar?

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mm9
Newcomer
Newcomer

‎2022-05-05 02:27 PM

yes! today - but with local recording. 40 mins.. recorded ok. I ended the meeting and it crashed before converting the file which has disappeared. Twice 😩

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