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On April 16, between 2:25 P.M. ET and 4:12 P.M. ET, the domain zoom.us was not available due to a server block by GoDaddy Registry. This block was the result of a communication error between Zoom’s domain registrar, Markmonitor, and GoDaddy Registry, which resulted in GoDaddy Registry mistakenly shutting down zoom.us domain. Zoom, Markmonitor, and GoDaddy worked quickly to identify and remove the block, which restored service to the domain zoom.us. There was no product, security or network failure at Zoom during the outage. GoDaddy and Markmonitor are working together to prevent this from happening again.

Cannot see webinar registrations

20241
Newcomer
Newcomer

Hello, 

 

I followed the instructions to require registrations with name and email address to attend my webinar. 

 

I am having two problems.

 

1. Cannot find list of registrants anywhere

-I have had at least 8 people say they have signed up. 

 

2. Some people have said they did not even need to leave a name and email address when that's what I selected as a requirement.  When I use the link, I have to add my name and email to be registered. BUT I do not see myself as counted in the registration. 

 

What is going on here.  There is the link to my zoom account. Let me know what else would be beneficial to add. 

 

https://us06web.zoom.us/webinar/register/WN_G6fPtTzZRFavLYyPfg9mPw

1 REPLY 1

RadicalOptimist
Newcomer
Newcomer

I cannot see registrations for my next two webinars... not sure what is wrong.