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Zoom AI Companion2022-03-04 06:56 AM
Hi there
Can we turn off the request for name and email before joining a webinar?
I am not talking about the 'registration not required' option as I have done that, rather where someone from outside the organisation clicks the link and they are asked to provide their name and email before joining - can we turn that off?
We are hosting for a third party who do not want ANY names/emails captured, anywhere along the process of joining, for GDPR reasons.
Thanks in advance for any help you can give!
David.
2022-03-04 07:02 AM
@libraryevents Unfortunately there is no way to disable this at the moment. We would love though for you to provide your feedback at https://www.zoom.us/feed .
You can also share and reference this document below as it pertains to the new changes we have made and when users data will be shown in reporting. Those users joining your webinar should not be displayed in any reporting, regardless of the initial email prompt.
Reporting Changes
If this answer helped solve your question/issue, please hit the "Accept as Solution" button below.
2022-05-18 11:23 AM
Is there any update? We absolutely DO NOT want to require names and email addresses. thanks.