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On April 16, between 2:25 P.M. ET and 4:12 P.M. ET, the domain zoom.us was not available due to a server block by GoDaddy Registry. This block was the result of a communication error between Zoom’s domain registrar, Markmonitor, and GoDaddy Registry, which resulted in GoDaddy Registry mistakenly shutting down zoom.us domain. Zoom, Markmonitor, and GoDaddy worked quickly to identify and remove the block, which restored service to the domain zoom.us. There was no product, security or network failure at Zoom during the outage. GoDaddy and Markmonitor are working together to prevent this from happening again.

CSV upload says "existing registrant ignored" - but not in list

WhitF
Newcomer
Newcomer

‎2022-07-11 06:29 AM

A webinar shows 21 registrants. I upload a 22nd from a CSV, but receive an "existing registrant ignored" message. Yet when I check all 3 pages of registrants, they do not appear anywhere on the list and the count remains 21. Has anyone else experienced this? Are they actually registered even though they do not appear on the list?

 

When I upload a CSV of all 22 registrants to a new webinar, all 22 appear. So it is not that this user is banned by Zoom or the like.

2 REPLIES 2

milliemm35
Newcomer
Newcomer

‎2023-03-17 03:35 PM

Ive been having the exact same issue

 

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rahul-promarker
Newcomer
Newcomer

‎2024-04-25 12:37 AM

I had the same issue 
I had accidentally added the invites as panellists

Removed them and I was able to add the new members

0 Likes