cancel
Turn on suggestions
Auto-suggest helps you quickly narrow down your search results by suggesting possible matches as you type.
Showing results for 
Search instead for 
Did you mean: 
Important updates from Zoom Support:

  • Starting February 3, 2025, Zoom Phone customers must add their phone numbers to an approved 10DLC campaign in order to use SMS/MMS capabilities on their numbers.

  • Introducing more live support options! More Zoom customers now have access to live agent chat support. Sign in and visit our Contact Support page to see all your available support options. We’re here to help!

CSV upload says "existing registrant ignored" - but not in list

WhitF
Newcomer
Newcomer

‎2022-07-11 06:29 AM

A webinar shows 21 registrants. I upload a 22nd from a CSV, but receive an "existing registrant ignored" message. Yet when I check all 3 pages of registrants, they do not appear anywhere on the list and the count remains 21. Has anyone else experienced this? Are they actually registered even though they do not appear on the list?

 

When I upload a CSV of all 22 registrants to a new webinar, all 22 appear. So it is not that this user is banned by Zoom or the like.

2 REPLIES 2

milliemm35
Newcomer
Newcomer

‎2023-03-17 03:35 PM

Ive been having the exact same issue

 

0 Likes

rahul-promarker
Newcomer
Newcomer

‎2024-04-25 12:37 AM

I had the same issue 
I had accidentally added the invites as panellists

Removed them and I was able to add the new members

0 Likes