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Bought OnZoom ticket in US but now living in Canada

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Apfitness
Newcomer
Newcomer

‎2022-06-03 06:19 PM - last edited on ‎2023-12-12 11:17 AM by Community Moderator | Employee

I have a participant who bought their event series in USA and is now in Canada for the summer. It is not allowing her to access the recording. 

Is there a way to override this?

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AustinP
Zoom Employee
Zoom Employee

‎2022-12-23 01:20 PM

@Apfitness 

 

Due to the geographic restrictions of OnZoom, you would have to share recordings manually from your web portal. (https://zoom.us/recording)

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AustinP
Zoom Employee
Zoom Employee

‎2022-12-23 01:20 PM

@Apfitness 

 

Due to the geographic restrictions of OnZoom, you would have to share recordings manually from your web portal. (https://zoom.us/recording)

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