Background Sound Issues on Session

[MusickMan]

I teach music online...with every student it's a challenge in setting up audio settings properly on Zoom to allow me to hear both student and THEIR Musical Instrument(guitar or piano). Sometimes this gets accomplished fairly easy w/ a few simple clicks...other times it becomes a nightmare ....and we get nowhere. A current student of mine just changed Computers (Windows format) ....and scheduled a lesson this past week ...but it never happened...Audio settings could not configured correctly to allow me to hear both Student & sound of Musical Instrument. ANY HELP??

[Ascidian99]

sorry not much help, but I'm experiencing the same problem which neither my tutor nor I can resolve - tried following this link in case it helps you, but it didn't work for me.

https://support.zoom.us/hc/en-us/articles/360046244692-Configuring-professional-audio-settings-for-Z...