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Alternative Host

lvidauri
Newcomer
Newcomer

I have a couple questions.   I try to add an alternative host and it says "user could not be found."  What does this mean and how do I fix it so i can add someone.

 

Also, how do you project the meeting out to Facebook live simultaneously with the meeting?

 

Also how do you set it up so people can wave their hands for questions?

 

 

3 REPLIES 3

Rupert
Community Champion | Customer
Community Champion | Customer

Hi @lvidauri 

 

Alternative Hosts must be users within your same Zoom account. They must also be licensed.

 

https://support.zoom.us/hc/en-us/articles/208220166-Alternative-host

 

For live streaming to Facebook, check that this is enabled at https://zoom.us/profile/setting 

 

Rupert_0-1633090820219.png

Then after starting your meeting, click "More" and choose the service on which to live stream your meeting.

 

I would suggest testing this in advance, to make sure you have the right permissions also in Facebook itself.

 

https://support.zoom.us/hc/en-us/articles/115000350406-Streaming-a-meeting-or-webinar-on-Facebook-Li...

 

The Raise Hand feature should be available by default.

 

You may also like to use "Non-verbal feedback" and "Meeting reactions". These can be enabled here also https://zoom.us/profile/setting

 

Hope this helps.

 

Rupert

 

 

 

 

 

 

 

 

 

lvidauri
Newcomer
Newcomer

Hi, do you know how I add someone to my license?  

ALso, where do I set up a cohost?  is that only after the meeting started? 

THank you for you help!  I appreciate it so much!

Rupert
Community Champion | Customer
Community Champion | Customer

Hi @lvidauri 

 

Co-Hosts can only be assigned once the Meeting has started. You can promote any Participant who joins to a Co-Host.

 

Co-Hosts to not need to be on your account. They can be any Participant.

 

For Alternative Hosts, and to add a user...

 

You would add a user here https://zoom.us/account/user#/ and a license here https://zoom.us/billing

 

Don't forget to assign the license to the user once created and once purchased.