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2021-08-17 06:18 AM
I have a user who has installed the LibCal app from the Zoom Marketplace. Installation was no problem. Setup of LibCal steps were no problem. When the user tries to create an event and after selecting their account, they get "Zoom returns an error: 124 - Invalid access token." Any ideas on how to fix whatever is happening?
2021-08-19 10:49 AM
Hi @lcounts, welcome to the Zoom Community, we are happy to have you here!
If you haven't already done so, take a moment to go over the steps on integrating LibCal and Zoom found here: https://ask.springshare.com/libcal/faq/2561
Please note that LibCal only allows one online meeting integration to be active at a time. If your Admin has enabled the Microsoft Teams integration, then you will not be able to authorize the Zoom integration (and vice versa).
If you continue to experience this issue after following these steps, please let me know!
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Best!