Zoom AI Companion + Meeting recording

[Willirvine]

Hi all,

Having an issue with a user, they held a meeting in their personal zoom room, enabled the AI note taker and hit the record button, but we cannot find any record of either. I have an export of the meeting participants and it is telling me that all participants accepted the disclaimer, and the note taker was in the meeting. On the admin dashboard It is telling me that the meeting was not recorded. Any ideas on this one? Is it possible to recover the AI notes?

Thanks!

[CarlaA]

Hi @Willirvine thank you for posting for the first time, and welcome to the Zoom Community!

Please follow these troubleshooting steps outlined in this article if you can't find your Zoom cloud recording.

Keep me updated!