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Turning on AI Meeting Summary

philipmgross
Newcomer
Newcomer

‎2025-04-24 09:55 AM

I am the only user on my Pro account yet the AI Meeting summary switch is greyed out and i can't turn it on.

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Josh_Stanley
Community Champion | Employee
Community Champion | Employee

‎2025-05-06 04:27 PM

@philipmgross , if you are listed as the account owner and you cant turn on, its possible you may have a type of account that is not eligible (ie. account with an out of date BAA).  I would contact Zoom support to work through the process of getting this enabled.

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