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Immoral, unethical lack of confidentiality

MariaFrancesca
Newcomer
Newcomer

Dear Community,

 

I am a Canadian physician and a meditation teacher. I have taken vows of confidentiality, and I choose to support people who are fragile and vulnerable due to poverty, illness or both. Yesterday, I had a conversation using my Zoom account with my teaching assistant partner, who lives in  Malawi, one of our planet's poorest countries, and a friend from Ireland. My friend in Ireland is exceptionally private, and she shares with me confidential information she shares with no one else.  I had not realized your nosy AI feature was recording as these two people shared their challenging situations.  I pay for insurance for counselling and teaching meditation on Zoom. I am unsure if it covers such a horrific breach of confidentiality and privacy. I nearly had a heart attack when a transcript of our highly confidential  conversation came  to me in an e-mail . How do I make sure that your snooping AI is turned off and Not collecting or sending highly personal information anywhere........ Have you no code of ethics?  No  concept of confidentiality ?  am appalled by the transcript I received and want to delete this from cyber space !!!!!!! How do I turn this off and make sure this stays off and  that  the info goes nowhere. Talk about the Matrix ! Disgraceful. AI has always meant Amnesty International . I am an old fashioned Christian and I believe that I am called to serve and to save NOT to judge and NEVER  to harm. I have been active in human rights and peace activism since 1980.

 

Thanks to AI we are now  seeing the highest rate of murder of babies, children, aid workers, bakers, cooks, doctors, journalists , nurses and unarmed civilians in GAZA than has ever been seen in modern warfare that is now considered a genocide. There is nothing intelligent  about  artificial intelligence. This is being pushed by greedy people who have no respect for God, Creation, life and all that is good and sacred. May God forgive all those pushing AI instead of Amnesty International and Animate Intelligence ! Please tell me how to turn this monster off. Warmly, Frances Scully 

1 REPLY 1

Tash_Balaguer
Zoom Employee
Zoom Employee

Hi @MariaFrancesca - Hope you're doing well.

 

To disable the AI Companion feature, you can follow these steps based on the provided information:
- Sign in to the Zoom web portal.
- Navigate to the settings where you can control AI Companion features.
- Look for the option related to AI Companion and disable the toggle switch associated with it.
- Confirm the action if prompted to do so.
- If you want to prevent users from changing this setting, you can also lock it at the account or group level.

 

Thank you.