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Help! Ai companion glitch

Jade8
Newcomer
Newcomer

‎2024-09-30 11:14 AM

My zoom is now narrating EVERYTHING from starting video, stopping video, people joining zoom etc.  I checked the accessibility options in zoom and screen reader is turned off, I think it is the ai companion.. I cannot access settings for that but it's really disruptive to the call.  Can anyone figure out how to fix this?

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Bri
Community Moderator | Employee
Community Moderator | Employee

‎2024-10-03 02:46 PM

Hi @Jade8 👋 By narrating are you referring to captions or audible narrations? Also, are you the admin of your account? 


Bri
Zoom Community Team
Have you heard of Zoom AI Companion?
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