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Zoom Video File cloud link not working on my customers Android phones. What to do?

Agguy12
Listener
 
2 REPLIES 2

Jameswalter
Participant

Click the Recording tab and find the Cloud Recording option. Verify that the setting is enabled. The toggle should appear like this . If the setting is disabled then click the toggle then click Enable.

 

Regards,
John

Agguy12
Listener

It is. This inability to play the cloud link is only happening with android phones.