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2021-12-10 12:27 PM
Hey! Please tell me how to add a videophone if there is no "add video" button in the settings?
2022-01-04 07:52 PM
Hi @Natalo4ka72, welcome to the Zoom Community.
Please can you share the make/model of the Videophone you are trying to connect? The Zoom platform leverages a proprietary video codec so not all devices will be compatible.
The following article provides a list of the supported devices for Zoom Phone:
For video support, I would recommend a Zoom Phone Appliance. The following article provides a list of the supported devices:
Has this answered your question? If so, don’t forget to mark the reply as an accepted solution! Otherwise let me know if I can be of any further help.
2022-01-13 06:56 PM